Standard Return Policy
Katherine Farady MD Dermatology is dedicated to bringing you the best in medical grade skin care products. If you are not completely satisfied with a product for any reason, please contact your skin care provider at our office within 30 days of the purchase date. We’re happy to go over your concerns and chat about the best way to get the most out of your purchase.
If we can’t make this product work for you, we’re more than happy to arrange for a return or exchange of the item. All returns/exchanges need to be made within 30 days of purchase. Send us a quick email here or give us a call at 512-786-3498.
We will ship your order to arrive within 5-8 business days from when you place it. In the event of an unexpected out of stock or other order interruption, you will be contacted by one of our staff. We ship USPS at a flat rate of $4.99.